Reset Your Password

If you've forgotten your password or are unable to access your account, you can reset your password from the platform's login screen. 

You can also refer to our article Troubleshooting Login Issues for additional information.

To reset your Redica Systems password, follow the steps below:

1. Head to https://platform.redica.com.
   
2. Enter the email address for your account and click Proceed.
   
   
   
3. In the next window, select Forgot Your Password? > Request Reset Link. If there is an account registered under that email address, Redica Systems will send a password reset email to your address.
   
   
   
   
   
4. Open the password reset email from support@redica.com. Select the link provided to reset your password. This will open a new window. 
   
   
   
5. Follow the on-screen instructions and enter the new password in the open fields.  
   
   
6. Click Reset Password.
7. When you next go to log in, you can log in via your new password.

Hooray!

Note: If you did not receive a password reset email from support@redica.com, we recommend the below solutions:

• Check your Spam inbox or bulk mail folder.
• Double-check your email address for any misspellings or incorrect characters. The email address must match exactly what you typed in when you created your account.
• Contact your IT Department, or an organization admin, for assistance in adding Redica Systems to your company's whitelist (allowlist).